As the most comprehensive resource available for those involved in technology-based economic development, SSTI offers the services that are needed to help build tech-based economies. Learn more about membership...
Case Studies of Successful Companies in the Services Sector and Lessons for Public Policy
This review of 14 case studies of large international services firms shows factors common to their success and highlights the importance of internal factors, such as organisation of work, entrepreneurial management, worker motivation and company culture, which can differ considerably between firms.
Geography
Link
http://www.oecd.org/dataoecd/56/12/35009221.pdf