Current Structure Presents Challenges for Service

The report by the U.S. General Accounting Office addresses the issues posed by the Small Business Administrations current organizational alignment. Such issues, including ineffective lines of communication and confusion over the mission of district offices, are said "to impede the efforts of SBA staff to effectively deliver services." The GAO report does not make recommendations to SBA; however, the report calls the restructuring efforts of other federal agencies "a framework and a set of steps and considerations that may prove useful to SBA."