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Effects of Trust on Performance of High-tech Business Relationships
The paper investigates the effects of trust propensity, cognition based trust and affect based trust on relationship performance in terms of openness, conflicts and success. Data from a field study of 391 Dutch firms in high tech industries support the research model.
Link
http://som.eldoc.ub.rug.nl/FILES/reports/themeG/2004/04G06/04g06.pdf